Senior Clinical Specialist

 Senior Clinical Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Consumer company 

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an American consumer health company. It is the proprietor of well-known consumer brands. They combine the power of science with meaningful human insights to empower people around the world to live healthier lives.

BRIEF DESCRIPTION OF ROLE:

The Senior Clinical Specialist is responsible for building relationships with key accounts and provides a

clinical support majorly in Singapore. The position will develop business opportunities across the business Medical range of products with the objective of leading the clinical support and migrating Biosense Webster new product for Account-based Business Plans. The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence.

JOB RESPONSIBILITIES

§   Achieve high levels of customer satisfaction through customer relationships, product support and services.

§   Provide a clinical support in Singapore for 3D mapping procedures.

§   Driving a 3D mapping procedure through a clinical evidence base to stimulate a demand.

§   Identify development opportunities and increase unit growth, profitability and market share for target customers.

§   Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.

§   Support sales, marketing and franchise teams and other Medical business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues

§   Manage Account information through effective, timely reports and accurate customer records.

§   Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate us from competitors.

§   Work closely with marketing team in New product launch, meetings, training.

§   Run Training for the Electrophysiology Techs.

§   Reporting on cases.

§   Work closely with Regional Marketing Manager and Regional Clinical Education Manager to ensure regional activities, launch readiness and use post-launch measurements to effectively deliver launch plans within an allocated territory.

§   Work closely with Regional Clinical Education Manager to ensure regional Professional Education activities are well executed.

§   To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company

REQUIREMENTS

§   Diploma / Bachelor degree in any Field

§   Nurse / Electrophysiology tech with relevant minimum 2 years of Electrophysiology experience

§   CEPIA / IBHRE certification is desirable.

§   Open to working weekends and extended hours as and when required

§   Must be able to work under fast paced environment.

§   Must be able to develop and maintain excellent working relationships, work successfully within a team environment.

§   Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization

§   Ability to manage external customer demands and build relationship within assigned accounts

§   Ability to handle complexities of account from different stakeholders involved in the decision making process

§   Plan and execute clinical strategies to convert customers through competency of products knowledge, procedural knowledge and service support

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

       Alternatively, you can share your CV at joleyn.chin@randstadsourceright.com.sg

EA License: 94C3609

Reg No: R1440247